Terms & Conditions
Terms of Use and Service Guidelines
Welcome to www.enrethreads.com (“Website”), operated by ENRE (OPC) Private Limited, a company incorporated under the laws of India, with its registered office at Tamil Nadu. By accessing or using the Website, you (“User”) agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our services. Continued use of the Website signifies acceptance of the Terms.
If you do not agree with any of these Terms, please discontinue use of the Website.
- Introduction
ENRE (OPC) Private Limited provides a platform enabling customers and creators to explore, design, sell, and purchase unique clothing and related products. We offer end-to-end services, including product production, payment processing, order fulfilment, packaging, and customer support. All activities and transactions conducted on this Website are governed by these Terms.
This domain is operated by ENRE (OPC) Private Limited, a company registered under Indian law.
- User Eligibility and Account Responsibilities
2.1. Eligibility
To access and use our services, you must be at least 18 years old or have parental/guardian consent. By accessing the Website, you represent that you meet this age requirement.
2.2. Account Creation
When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account. If you suspect unauthorized use of your account, notify us immediately.
2.3. Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms, provide false information, or engage in unlawful or inappropriate activity. Any misuse of the Website may result in account termination without prior notice.
- Products and Services
3.1. Product Information
ENRE (OPC) Private Limited strives to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that the descriptions or visual representations of products will always be error-free or entirely accurate, including colours, sizes, and availability.
3.2. Pricing and Payments
All prices on the Website are in [Currency] and include applicable taxes unless stated otherwise. Payments must be made in full at the time of purchase. You are responsible for any charges by your bank or payment provider. We accept various payment methods, as listed on the Website.
3.3. Shipping & Delivery
Shipping policies, costs, and estimated delivery timelines are outlined in our [Shipping Policy]. Delivery timelines are subject to external factors beyond our control, including third-party courier services.
3.4. Returns & Refunds
Please refer to our [Returns and Refunds Policy] for information on returning products, exchanges, and refunds. Refunds will be processed under the conditions specified in this policy.
- Content Ownership and Copyright Policy
4.1. User-Generated Content
Users may submit Content, including text, images, designs, or other materials for display, sale, or collaboration. By submitting Content, you retain ownership of the intellectual property rights but grant ENRE (OPC) Private Limited a non-exclusive, worldwide, royalty-free, perpetual license to use, display, modify, distribute, and promote the Content for operational and business purposes.
4.2. Responsibility for Content
By uploading content, you represent and warrant that you own or have the necessary rights and permissions to use and submit the content. Additionally, you confirm that the content does not infringe upon any third-party intellectual property rights, privacy rights, or applicable laws, and that it is not defamatory, obscene, or illegal.
4.3. Content Removal
ENRE (OPC) Private Limited reserves the right to remove any Content that violates these Terms, applicable laws, or is otherwise inappropriate, without prior notice.
4.4. Inappropriate Content
Submitting any content that is deemed inappropriate, offensive, infringing, or illegal will result in the suspension or termination of your account and removal of the Content.
- Trademarks and Intellectual Property
5.1. Trademarks
All logos, trademarks, service marks, and trade names displayed on the Website, including the ENRE (OPC) Private Limited name and logo, are the property of ENRE (OPC) Private Limited or its licensors. Unauthorized use of any trademarks without written consent is strictly prohibited.
5.2. Use of Trademarks
You may not use any of ENRE (OPC) Private Limited’s trademarks that could confuse customers or imply false endorsement, associate with unauthorized products or services, or in any domain names, business names, or promotional materials without prior written consent.
Violation of these terms will result in legal action for trademark infringement.
- Liability Disclaimer
6.1. No Warranty
The Website and its services are provided "as is" and "as available." ENRE (OPC) Private Limited does not guarantee that the Website will be error-free, secure, or available at all times. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
6.2. Limitation of Liability
To the fullest extent permitted by law, ENRE (OPC) Private Limited, its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use the Website or our services, including loss of profits, data, or goodwill.
6.3. Indemnification
You agree to indemnify and hold harmless ENRE (OPC) Private Limited, its affiliates, and employees from any claims, damages, liabilities, or expenses (including legal fees) arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.
- User Conduct and Prohibited Activities
By using the Website, you agree not to violate any laws or regulations, impersonate any person or entity or falsely state your affiliation, interfere with the normal functioning of the Website, or attempt to gain unauthorized access to any part of the Website or another user’s account.
- Privacy and Data Protection
Your use of the Website is governed by our [Privacy Policy], which details how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your data as outlined in our Privacy Policy.
- Communications and Marketing
By using the Website, you consent to receiving communications related to your orders, promotions, and updates through email, SMS, or other channels. You can opt-out of promotional communications by following the opt-out instructions provided in our communications.
- Third-Party Links and Services
The Website may contain links to third-party websites or services not owned or controlled by ENRE (OPC) Private Limited. We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing these links is at your own risk.
- Modifications to Services and Terms
ENRE (OPC) Private Limited reserves the right to modify, suspend, or discontinue any part of the Website or its services without prior notice. We may also update these Terms at any time. Continued use of the Website after such updates signifies acceptance of the modified Terms.
- Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].
In the case of a dispute, we may opt for resolution through arbitration in accordance with Indian arbitration laws.
- Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
- Entire Agreement
These Terms, along with our Privacy Policy, represent the entire agreement between you and ENRE (OPC) Private Limited concerning your use of the Website, superseding any prior agreements or communications.